🛒 How to Order from K.R Retail
Shopping with us is simple and convenient. Follow the steps below to place your order:

1️⃣ Browse & Select Your Items
Visit our website and explore our collection of kitchenware, drinkware, décor, storage, bedding and bathroom items.
Click on your preferred product to view details such as price, measurements and specifications.

2️⃣ Add to Cart or Checkout via WhatsApp
You have two easy options:
🛒 Website Checkout:
Select the quantity you need and click Add to Cart.
Once you’re done shopping, click on the cart icon and proceed to checkout.
💬 WhatsApp Checkout:
You can also click the WhatsApp button on the website and send us the product name or screenshot of the item you would like to order. Our team will assist you with the process.

3️⃣ Enter Your Details
Provide the following information:
Full Name
Active Phone Number
Delivery Address
Any helpful delivery instructions
Please ensure your details are accurate to avoid delays.

4️⃣ Delivery & Payment Options
We are a purely online shop based in Nairobi.
We do not have a physical shop or pickup point.
🚚 We deliver countrywide.
💳 Payment Options:
Within Nairobi: Payment on Delivery available
Outside Nairobi: Payment is required before dispatch
Our team will contact you to confirm your order before dispatch.

5️⃣ Order Confirmation & Dispatch
📦 Same-Day Delivery:
Orders placed before 4PM qualify for same-day delivery.
Orders placed after 4PM will be delivered the next business day.
You will receive communication once your order has been dispatched.

📦 Important Notes
Please double-check product measurements before placing your order.
Ensure someone is available to receive the order.
Kindly inspect your items upon delivery and confirm they are in good condition before the rider leaves.
For any assistance, reach out to us via WhatsApp or call during working hours.