Frequently Asked Questions

Yes! We provide nationwide delivery across Kenya. Please note that shipping fees for orders outside Nairobi are calculated separately and will be communicated after you place your order.

Yes, but Cash on Delivery is only available within Nairobi. For customers outside Nairobi, full payment is required before dispatch.

We operate under a No Refund Policy. Kindly ensure you double-check your order details before confirming your purchase. If you have any questions, feel free to contact us before making payment.

No, K.R Retail is a fully online store in Kenya. You can conveniently shop for home improvement and decor products via our website krretail.co.ke and enjoy seamless delivery services.